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REPUTATION MANAGEMENT SIMPLIFIED

TAKE CONTROL OF YOUR REVIEWS
DISCOVER NOW

Get Your FREE Cheat Sheet

Your customers will love how easy it is to leave feedback. You’ll love the ability for your customers to be engaged when they’ve had a bad experience BEFORE the review goes live.

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Monitor

Monitor Top Review Sites

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Drive

Drive More Reviews

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Re-Engage

Rengage with Customers

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Our Features

Want to get more customer reviews? There are plenty of reasons to do so. We help to build brand awareness, increase credibility, and improve search rankings. Plus, we let you know the customer’s mindset about your business, and its products or services.

Simple Tracking

Sign on to one site and track all your reviews Simplify your life

Score Card

How are you doing across multiple review sites? See your score

Measure Competitors

Do you have better reviews than your competition? Check now!

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Flyers

Professional & great looking flyers to give your customers more info.

Get yours

Review Requesting

Asking your customers to review you has never been easier. Check it out

Instant Feedback

Respond to bad reviews before they go public. Find out how

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FAQ‘s

Your customers will love how easy it is to leave feedback. You’ll love the ability for your customers to be engaged when they’ve had a bad experience BEFORE the review goes live.

How can Ratings Rep help me?
Ever wonder how the big companies are able to get such great reviews? Ratings Rep is a product that will help your company obtain similar results. Ratings Rep is a product that helps the modern business owner compete.
This is achieved by using similar technology to what major companies use to increase positive online reputation. By using this tool, you’ll be able to potentially increase your overall number of reviews, increase reviews from various common review sites, and be able to reduce the number of negative reviews. As a result, Ratings Rep is a tool that may help your company improve overall online reputation.
Can it help me with competitors?
Yes. Ratings Rep allows you to be aware of your competition. The product provides you with a tracking system where you can track up to three scores of competitive companies in your market. The system also allows for you to compare your reviews across major review sites.
What review websites do you track?
Ratings Rep currently tracks reviews from major review sites; Yelp, Google, Facebook, and Trip Advisor. If your company has special requests as it relates to a specific review site, we will also try to work with you to see if reviews can be tracked on this site.
Can I offer rewards for reviews?
On your landing page, you are able to add content such as coupons for those who complete a review. Another option would be to have them post to social media before they receive a coupon.
Can I ask someone to review me?
We encourage you to implement a review feedback system. You can do so by sending the customer an email, or providing them with a card upon leaving your business. The email or card will prompt them to review your business and will help increase number of reviews received.
What if I need help?
Please contact us at support@ratingsrep.com for any other questions or issues. We will get back to you within 24 hours of receiving your email.

Take Control of Your Reviews! Discover Ratings Rep

Check it out!

How It Works

Bad Experience
Eric goes out to dinner at to your restaurant. Eric’s soup is cold and the service was not great that day. Eric goes to review page to leave feedback about his experience. He selects “bad experience” which will bring him to another set of questions asking for more info and your restaurant will be notified so you can instantly reach out to Eric to attempt to resolve the issue before the review goes public.
Good Experience
Jane also goes out to dinner at your restaurant. Her burger was perfectly prepared and her service was amazing. Jane also goes to the review page to leave feedback about her experience. She selects “good experience” which will then give her options to share this experience with her social network for a coupon. Your restaurant will still be notified and can reach out to thank Jane for coming in and say how much they look forward to seeing her again soon.

Regardless of the customer’s experience, Ratings Rep allows you to increase the number of touch points for your customers. Doing so allows you to increase customer retention and customer satisfaction.

Retain
Making sure your customers keep coming back depends largely on ensuring they have a great experience. By being able to make the process of leaving feedback easier, you’ll increase the likelihood of a customer reviewing you. By simplifying the process of tracking feedback, you’ll be able to focus more on improving customer experience rather than spending time going to every review site.

Ratings Rep also allows you to request reviews from your customers with Request Review. Request Review further simplifies the process of getting more reviews. You will be able to create email templates to go out to customers asking for reviews. By clicking that, the customer will be taken to a streamlined review process that auto-populates their info making it easier on the customer.

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